Privacy Policy

Carwash OS Privacy Policy

Effective date: February 3, 2026

https://www.carwashos.com/ (the "Site") is owned and operated by Carwash OS.

Carwash OS is the data controller and can be contacted at: Mailing Address: 5210 Georgetown Cove Ct. Las Vegas, NV 89131 Email Address: [email protected] Phone Number: 719-824-3600

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

  • The personal data we will collect;

  • Use of collected data;

  • Who has access to the data collected; and

  • The rights of Site users.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

By using our Site, users agree that they consent to the conditions set out in this Privacy Policy.

When the legal basis for our processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not render processing completed before you withdrew your consent unlawful.

You can withdraw your consent by:

  • Contacting us via the contact methods listed in this policy;

  • Following the "unsubscribe" link at the bottom of any marketing email; or

  • Adjusting your preferences in your user account settings (if applicable).

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR. We rely on the following legal bases:

  1. Consent: Users have provided consent for specific purposes.

  2. Contract: Processing is necessary to perform a contract (e.g., service subscriptions or software licensing).

  3. Legal Obligation: Processing is necessary to comply with the law.

  4. Legitimate Interests: Processing is necessary for our legitimate interests (e.g., site security, operational improvements, or business analytics), provided they do not override user rights.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy.

Data Collected Automatically

  • IP address;

  • Location (general, e.g., city or country);

  • Hardware and software details (e.g., browser type, operating system);

  • Clicked links, pages viewed, and content viewed;

  • Dates and times of access; and

  • Referring website.

Data Collected in a Non-Automatic Way

  • First and last name;

  • Email address;

  • Phone number;

  • Address (shipping and/or billing);

  • Payment information: We do not store credit card info; it is handled by our third-party payment processor;

  • Account information (e.g., username, password); and

  • User-generated content (e.g., comments, reviews, or support tickets).

Methods of Collection:

  • Creating an account or completing a purchase;

  • Submitting a contact form or subscribing to a newsletter;

  • Posting a comment/review or responding to a survey.

Cookies and Similar Technologies

We may use cookies and pixels to help operate the Site and support marketing.

  • Strictly Necessary: Required for security and site function.

  • Performance/Analytics: Helps us understand user interaction (e.g., Google Analytics).

  • Functional: Remembers preferences.

  • Advertising/Targeting: Used to show relevant ads and track campaign performance.

Who We Share Personal Data With

Employees We may disclose data to any member of our organization who reasonably needs access to achieve the purposes set out in this policy.

Third Parties We may share data with third parties, including but not limited to:

  • Payment Processors

  • Shipping & Fulfillment

  • Marketing & Analytics

  • Cloud Hosting & IT Security

How Long We Store Personal Data

User data will be stored for no longer than is necessary for the purposes set out in this policy. When data is no longer needed, it will be deleted or anonymized.

How We Protect Your Personal Data

We implement appropriate technical and organizational measures, including:

  • SSL/TLS encryption for data in transit;

  • Secure server environments (firewalls, access controls).

Your Rights as a User

Under the GDPR, you have the right to be informed, access, rectification, erasure, restrict processing, data portability, and the right to object.

Children

We do not knowingly collect data from children under 16 (or 13 in the US). If we learn that we have collected such data, it will be deleted immediately.

Contact for Data Requests

To exercise your rights, please contact our office: Email: [email protected] Mailing Address: 15230 Bovary Ct. Colorado Springs, CO 80921 Phone Number: 719-237-8000

CCPA/CPRA Privacy Notice

Website URL: https://www.carwashos.com/

This notice applies solely to California consumers.

Information We Collect

In the past 12 months, we may have collected:

  • Identifiers: Name, IP address, email, etc.

  • Customer Records: Name, phone number, payment info.

  • Commercial Info: Records of products or services purchased.

  • Internet Activity: Browsing history and site interactions.

  • Geolocation: General physical location.

Sharing of Personal Information

We may share your personal information with third-party advertising partners via cookies. You have the right to opt out of the "Sale or Sharing" of your info by contacting us at the information provided below.

Exercising Your California Rights

To request access, deletion, or correction, contact us at: Email: [email protected] Phone: 719-237-8000 Address: 15230 Bovary Ct. Colorado Springs, CO 80921

Your car wash is a system that washes cars, you should have a system that takes care of it.